Shipping Policy
Welcome to LumosLab! This Shipping Policy outlines the terms and conditions for the shipment of products purchased from our websiteLumosLab: Unique & Stylish Lamps to Illuminate Your US Home.
1. Shipping Destinations
We currently ship to addresses within the United States. Please note that we do not ship to P.O. boxes or APO/FPO addresses.
2. Shipping Methods and Rates
We offer the following shipping methods:
Standard Shipping: estimated delivery time is 20 days
Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination address. Shipping rates will be displayed at checkout before you complete your purchase.
3. Order Processing Time
Orders are typically processed and shipped within 5 business days of receiving payment. Please note that processing times may vary depending on product availability and order volume.
4. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.
5. International Shipping
For international orders, please be aware that customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your country's customs office for more information on any applicable fees.
6. Delivery Issues
If you encounter any issues with the delivery of your order, please contact our customer service team at lumoslab.shop@gmail.com. We will work with our shipping partners to resolve any issues as quickly as possible.
7. Returns Due to Shipping Issues
If your order is returned to us due to an incorrect or incomplete address, failed delivery attempts, or refusal of delivery, we will contact you to arrange for reshipment. Please note that additional shipping charges may apply.
8. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at lumoslab.shop@gmail.com.
By placing an order with us, you hereby agree to abide by our Shipping Policy.
1. Shipping Destinations
We currently ship to addresses within the United States. Please note that we do not ship to P.O. boxes or APO/FPO addresses.
2. Shipping Methods and Rates
We offer the following shipping methods:
Standard Shipping: estimated delivery time is 20 days
Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination address. Shipping rates will be displayed at checkout before you complete your purchase.
3. Order Processing Time
Orders are typically processed and shipped within 5 business days of receiving payment. Please note that processing times may vary depending on product availability and order volume.
4. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.
5. International Shipping
For international orders, please be aware that customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your country's customs office for more information on any applicable fees.
6. Delivery Issues
If you encounter any issues with the delivery of your order, please contact our customer service team at lumoslab.shop@gmail.com. We will work with our shipping partners to resolve any issues as quickly as possible.
7. Returns Due to Shipping Issues
If your order is returned to us due to an incorrect or incomplete address, failed delivery attempts, or refusal of delivery, we will contact you to arrange for reshipment. Please note that additional shipping charges may apply.
8. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at lumoslab.shop@gmail.com.
By placing an order with us, you hereby agree to abide by our Shipping Policy.